LAST UPDATED FEBRUARY 17th, 2024

Refund Policy

Thank you for choosing Scale It Systems LLC ("Scale It Systems," "we," "us," or "our"). We strive to provide the highest quality products and services to our customers. Please read this Refund Policy carefully before making a purchase.

1. Refund Eligibility

Scale It Systems LLC does not offer refunds for subscriptions or one-time purchases. Once a subscription is purchased or a one-time purchase is made, it is considered final and non-refundable. This policy applies to all products and services offered on our website and in our software.

2. Contact Us

We always recommend speaking to a company representative before making a purchase to ensure that you fully understand the product or service you are purchasing and its features. If you have any questions or concerns about a product or service, please contact us at [email protected] or (888) 702-5283.

3. Requesting a Refund

As stated above, refunds are not available for subscriptions or one-time purchases. However, if you believe there has been an error or you have a special circumstance, please contact us to discuss your situation.

4. Non-Refundable Items

In addition to subscriptions and one-time purchases, all other items are designated as non-refundable including third-party services.

5. How Refunds are Processed

If a refund is approved for a special circumstance, it will be processed using the original method of payment. Refunds may take up to 30 days to appear in your account, depending on your financial institution.

6. Changes to Refund Policy

Scale It Systems LLC reserves the right to modify or update this Refund Policy at any time without prior notice. Any changes will be effective immediately upon posting to our website. We encourage you to review this Refund Policy periodically for any updates.

Thank you for your understanding and cooperation. We appreciate your business.

Contact Us

If you have any questions about these Terms and Conditions, please contact us at [email protected] or (888) 702-5283.

Scale It Systems LLC.

82 Wendell Ave STE 100

Pittsfield, MA